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CURRENT CATALOG
View online or download the catalog part of the current issue. |
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| ORDERING |
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You can place an order for home delivery or mail order in any of the following ways. Please note that we have a minimum order of 500 baht. If you wish to purchase below this amount please kindly visit one of our stores.
BY PHONE
Call: 0-2212-9172
Mon-Sat: 9:00 - 19:00
Sun: 11:00 - 19:00
BY FAX
Fax: 0-2211-7788
BY EMAIL
order@shamuquarterly.com
BY MAIL
Send your order by mail to:
ShamuShamu Co.,ltd
722/31 Charoenrath road,
Toongwatdorn, Sathorn
Bangkok 10120
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| PAYMENT |
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HOME DELIVERY - BANGKOK RESIDENTS*
Payment can be made by
1) Cash on delivery
2) VISA or MASTER CARD on delivery. Card holder and card must be present at the time of delivery. Please note for platinum, wisdom, titanium, or ultima cards there is a 1% transaction fee when used for home delivery due to bank extra charges for these cards.
3) Wire transfer (must be done 1 day before scheduled delivery date).
CLICK HERE for available bank accounts
MAIL ORDER - OTHER PROVINCES
Payment can be made by
1) Wire transfer prior to shipment CLICK HERE for available bank accounts
2) VISA or MASTER CARD (requires a faxed in form and 3% fee due to bank extra charges for mail order transactions.)
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| DELIVERY |
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BANGKOK RESIDENTS
Our messengers can deliver your order at your door for most parts of Bangkok* for your convenience. Delivery fee will be calculated according to the total and the type of items delivered. Orders are delivered generally on the day after it is placed (except Sundays where there are no delivery service). In some cases we may be able to deliver on the same day given that you place your order before 11am and our delivery route for the day permits.
Delivery days: Monday - Saturday
Delivery hours: Noon - 6:30pm (please allow
three hours interval when you will be home for delivery due to Bangkok's traffic)
Delivery Fee:
| Total (baht) |
Regular order |
With Oversized Items* |
| under 500 |
Delivery not available |
Delivery not available |
| 500-899 |
79 |
79 |
| 899-1,499 |
59 |
79 |
| 1,500 and over |
FREE |
59 |
| 2,500 and over |
FREE |
FREE |
*Oversized items include: dog or cat food weighing over 6kg. per bag and items sold in master case
OTHER PROVINCES
If you live outside of Bangkok, delivery for small items are carried out by regular postal service and oversized items are shipped via private shipping companies on our list or of your choice. Your order will arrive between 3-7 business days after the date of your payment. EMS is available for additional charges (please call or request for a quotation). Please note that for mail orders of any kind we can't guarantee the exact delivery time. The post office and shipping companies are not owned or operated by us.
| Total (baht) |
Orders weighing below 4kg
(Regular Postal Service) |
Orders weighing over 4kg
(Private Shipping company) |
| under 500 |
Delivery not available |
Delivery not available |
| 500-1,199 |
59 |
Call for quote |
| 1,200-1,899 |
79 |
Call for quote |
| 1,900 and over |
99 |
Call for quote |
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| RETURNS & EXCHANGE |
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| We take returns and exchange without question within 7 days of purchase given that the items in question are in good condition, haven't been opened, are not customized items and are accompanied by a valid invoice. It is the customer's responsibility to bring or mail the item(s) in question to our store at the customer's own expense to be processed. Refund will be issued in cash if you paid for it in cash, and in store credit if you paid for it with credit card. On the circumstance that the need to return or exchange is due to mistakes from our side, please give us a call for exchange/refund arrangement on a case-by-case basis at 0-2212-9172 |
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Leading brands we distribute:
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